Shipping Policy

Luxury Delivery, Handled With Care

Every Rihana order is carefully prepared, quality-checked, and beautifully packaged before it begins its journey to you. We partner with trusted courier services to ensure your order arrives safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Customized and bridal orders require additional production time and will be communicated during the ordering process.

Domestic Shipping (India)

Free shipping on orders above ₹1,999
Standard delivery: 3–7 business days
Express delivery available for selected locations
Tracking details shared via email or SMS once dispatched

International Shipping

We proudly ship to customers worldwide.

Estimated delivery: 7–15 business days
Shipping charges are calculated during checkout.
Delivery times may vary depending on customs clearance and destination country.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email or SMS. You can monitor your shipment’s progress until it reaches your doorstep.

Custom & Bridal Orders

Bespoke, customized, and bridal garments are handcrafted exclusively for you. Delivery timelines vary based on design complexity and will be confirmed during your consultation.

Delivery Delays

While we strive to deliver every order on time, unexpected delays due to weather conditions, courier disruptions, public holidays, or customs inspections may occasionally occur.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. Rihana cannot be held responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photographs of the package and product so our support team can assist you promptly.